Requirements of the job:

• Make every customer feel wanted by taking an “individual” and “customer first” approach in all dealings with them.
• Treats every customer as a welcome guest in the establishment. 
• Must have a working knowledge of Company products and specifications.
• Knows and uses service and merchandising techniques provided.
• Maintains an adequate supply of neat and clean menus.
• Answers the phone and takes messages and reservations in accordance with Company Standards.
• Maintains awareness of open and closed stations on the floor.
• Communicates with the Manager on Duty to facilitate proper staffing levels.
• Communicates with the Kitchen on current and expected guest volume.
• Performs assigned side work and housekeeping duties.
• Follows State Liquor Service laws and Company guidelines in the service of any alcoholic beverages and enforcement of ordinances and laws.
• Follows Company and OSHA guidelines to provide a safe working environment.
• Performs any other duties as requested by Store Management.
• Being knowledgeable and informing our quests of the Company’s concepts, products, services, current promotions, and recurring events.
• The positive and unsolicited approach of helping other employees insure guest satisfaction.
• Maintains an open line of communication with fellow staff members
• Works with a “WE” attitude and not a “ME” attitude.
• Provides assistance to other employees in the execution of their duties.
• Keeps Management informed of all guest reactions and comments.
• Good people skills, able to communicate and work well with others.
• Ability to build and maintain regular clientele (i.e. remembering faces, drinks, likes and dislikes).
• Well groomed at all times.
• Physical stamina and manual dexterity to perform duties outlined above.
• Valid Food Handler’s permit.