Essential Functions:

• Able to obtain a valid food service and alcohol service permit.
• Consistently arrives to work as scheduled, prepared to assume shift responsibilities.
• Consistently arrives to work well-groomed and in proper uniform.
• Prepares section so that it is ready at scheduled time.
• Is knowledgeable of all food and beverage menus, specials, soups, seasonal beers and drinks, prior to greeting their first table.
• Follows all steps of service for each table as outlined in the department training manual.
• Accurately and timely enters all food and beverage orders into the POS with minimal errors.
• Consistently takes an unsolicited approach to teamwork by helping other employees to ensure guest satisfaction.
• Follows all Company accounting policies and procedures regarding cash, credit card and gift card transactions.
• Follows all Company accounting policies and procedures regarding discounts, promos and employee meals.
• Able to perform basic mathematics.
• Engages guests, coworkers and managers with a positive, friendly, professional approach during all interactions.
• Ensures each guest is taken care upon entering the building to leaving the building.
• Is knowledgeable of the Company’s concepts, products, services, current promotions and recurring events.
• Willingly, and with positive attitude, follows direction of all management and supervisors, including additional requests for side work, cleaning, etc.
• Follows State Liquor laws and Company policies regarding the service of any alcoholic beverage and enforcement of ordinances and laws.
• Attends all on-going food, bar or service trainings, when scheduled.
• Complies with, and supports, all policies set forth by the Company employee handbook and the department training manual.
• Keeps china/glass breakage to a minimum.

Working Conditions and Environment: 

• Must be able to work a variety of scheduled shifts, based on the needs and volume of the operation (example: late hours, holidays, weekend, etc.).
• Must work well in a fast paced environment.
• Must work well under pressure.
• Demonstrates good time management skills and multitasking skills.
• Follows Company and state safety guidelines to provide a safe working environment.